With so many changes occurring in multifamily leasing and management, owner/operators are seeking ways to meet the challenges of shifting consumer tastes, ongoing hiring and retention issues and maximizing revenues. Centralization is the next natural step in the industry’s continued modernization, offering a path to effectively manage prospects, teams and assets while optimizing their use…
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When I conducted the interviews for this year’s 20 for 20 White Paper, ESG (Environment, Social and Governance) was an unsurprisingly common theme. Based on the 20 conversations with senior executives, it seemed that ESG was becoming a driver in many decisions, including technology implementations. At the time, I noted that while the influence was big,…
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Yes, you read that correctly. Policies and Procedures are the SPANX of property management operations: the functional, streamlining control panels that make everything else look polished, effortless, and successful. Love them or hate them, they are a necessary component of a high-performing property management company’s strategy. While Policies and Procedures are decidedly unsexy, they provide…
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You remember The Jetsons, right? The classic cartoon series first aired in 1962 but was set “100 years in the future” – which would be 2062. During the show’s first season it was revealed that patriarch George Jetson was 40 years old, which brings us to 2022 being the year of his birth. Internet sleuths…
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Get ready to shine bright with design inspiration. You can bet your glass that your eyes may go gaga and turn glassy over these backsplash looks for your coffee areas, workout rooms or community kitchens. Glass tile comes in an amazing array of colors: saturated greens and blues, adobes, neutrals from white to grey to…
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Meet Jason. As REBA’s Chief Technology Officer, he oversees the company’s technology strategy and drives the delivery of cutting-edge solutions to our customers; which is fitting, given that his passion for innovation has been Jason’s driving motivator throughout his lengthy multifamily career. “Innovation is being able to apply technology and process to the challenges…
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The rapid acceleration of technology within multifamily is most evident with the implementation of PropTech and smart home, but operators are starting to integrate other technologies that cater to residents and their pets. As more communities become pet-friendly, operators have started tapping tech solutions to address some of the pain points that accompany being pet-friendly…
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Requiring proof of renters insurance is standard procedure when a new resident signs a lease. Regardless of their proof of insurance at the time of move-in, many residents either cancel or choose to let it lapse, figuring they can live without it and cut an additional cost, or simply forget to renew their policy. Although…
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What does your model unit look like? (Please let me know in the comments.)
The labor shortage is one of the biggest challenges facing the multifamily industry, so Daniel Cunningham, Dean of the Apartment Academy Podcast, asked me to stop by to share some insights that have flowed through the Multifamily Insiders community recently! In this episode, I highlighted some of the great takeaways from Mark Cukro’s recent webinar,…
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