Recently Tammy Longo and I presented Leading From the Pack: Developing your Leadership Skills while working for someone else, and one of the things we talked about were some characteristics of good leaders that we thought you could work on while you are grinding away climbing the corporate lattice*. And being the aspiring writer that I…
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The trends are heating up! Palettes are warming. Gold is vibing. Are you adding the Midas Touch in your interiors, hardware, lighting or flooring? What better to liven up the ever present cool grey and white aesthetic than 24k hues, right? Have you seen the hardware companies announcing their brass collections? We are loving the yel…
Centralization is a trending operational strategy in multifamily, and a movement that likely won’t ever be retracted. The advent of new property technologies in recent years has equipped the industry to permanently migrate toward combating labor issues and rising operating costs. However, centralization efforts are rarely uniform — especially in ma…
According to IBM, over 265 billion customer service requests are put in each year, costing around a trillion dollars to resolve. And with more and more consumers choosing to do business online, that number is only expected to grow. Fortunately, as much as 80% of these requests can be taken care of without a CS…
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When multifamily owner/operators identify property technologies they believe in, and which show well in pilot trials, they often like to deploy those universal solutions portfolio-wide. There is value in implementing solutions at scale, derived through uniformity and purchasing power. However, the practice of wide-scale deployment of one-size-fits-…
These are the questions successful apartment owners and operators never stop asking themselves: how can I maximize the appeal of my communities to today’s renters? What amenities and features give my portfolio the best chance of attracting reliable residents who will be good citizens and fulfill their lease obligations?Increasingly, multifamily com…
As the economic climate remains uncertain, multifamily owners are looking for ways to reduce their operating costs and upgrade their properties. Even if the market begins to recover, recent downturns have made one thing abundantly clear: businesses must plan ahead if they want to survive long economic droughts. In order to fortify their assets and…
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As the new year gets underway, multifamily operators are continuing their multi-pronged efforts to enhance their appeal to the modern renter.To cite just one example, more operators are optimizing the prospect journey by implementing the kinds of technologies – such as self-guided onsite tours, chatbots and virtual tours – that allow apartment shop…
Midcentury Modern has taken a foothold in design, and it won’t be going away any time soon. Yippee-ky-yay! Because I love it. Have you seen the geometric shapes in furniture and mirrors take over? It’s gorg and retro. I’m sharing a mirrored wall tile with you in the gallery that drips this trend for any of your…
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After two-quarters of extraordinary growth, the Phoenix multifamily market has started to cool down. Vacancies were up significantly this quarter, and average asking rates showed their first decline in nearly a decade. Additionally, sales activity withdrew slightly this quarter, although transaction prices were higher than in the previous quarter, and cap rates continued to grow.…
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