How to Manage the People Side of the Coronavirus Emergency

I know. I know. If you’re like me you may be tired of hearing about the coronavirus or COVID 19 emergency. You may just want to quarantine yourself for the next 14 days with a case of wine (or your favorite beverage), great food, lots of toilet paper and binge watch ALL of your shows for the next two weeks. 
However, if you still have to work in this temporary new normal fueled by COVID 19, I wanted to share some thoughts with you on how to effective manage yourself, your people (if you’re in a leadership position) and your residents during this crisis. 
Fear Is Driving the Bus Right Now
The first thing to understand is that for most people, fear is really driving the bus right now. Fear of getting the virus. Fear of gathering together. Fear of losing income. Fear of not being able to pay rent. Fear of not being able to find childcare while their kids are home and parents still have to go to work. Fear of going to the bathroom only to find there is no toilet paper! And yes, the fear of dying. 
So, if you’re dealing with fear from your residents and/or from your people here are some tips:
Don’t Minimize-Empathize
We are all dealing with this crisis in many different ways. On my social media feeds this morning I have friends telling all of us to RELAX and have not changed any of their plans, while I have other friends who……